At Tatvamimansa, we take great care in crafting and packing our herbal teas. Please read our Refund and Returns Policy carefully before making a purchase.
1. No Returns or Exchanges
We accept returns and exchanges on our products, subject to the conditions below. Items must be unused, unopened, and in their original packaging to be eligible for return.
Returns must be requested within 7 days of delivery.
2. Damaged, Defective, or Incorrect Orders
If you receive a product that is damaged, defective, or incorrect, please contact us within 48 hours of delivery.
To help us resolve the issue quickly, please share:
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Your order number
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Clear photos of the product and packaging
Once verified, we will arrange a replacement, exchange, or refund.
3. Refunds (If Applicable)
Approved refunds will be processed to the original method of payment within 5–10 business days, depending on your bank or payment provider.
4. Order Cancellations
Orders can be canceled before they are shipped. Once an order has been dispatched, cancellation is not possible; however, you may request a return after delivery as per our return policy.
5. Contact Us
If you have any questions about this policy or need assistance with your order, please contact us through our Contact Us page.